Trade Compliance Software That Classifies 100% of Shipments
HS misclassification, missed FTA savings, and unclaimed drawback accumulate on every cross-border lane. Freehand's AI Teams classify every shipment, calculate duties, qualify FTA eligibility, and audit broker invoices continuously.
Trade Compliance Errors Are Invisible Until Customs Makes Them Expensive.
Most enterprises classify shipments by pattern, not verified spec, and duty drawback claims routinely go unfiled.
HS Code Misclassification
Manual HS codes are pattern-matched on descriptions. Misclassification triggers duty overpayments and penalty exposure months after clearing.
Missed FTA Eligibility
FTA qualification requires country of origin verification per shipment. Without systematic checking, FTA savings go unclaimed on every eligible lane.
Unclaimed Duty Drawback
Duty drawback entitlement(s) expire if not filed within the claim window. Most enterprises recover a fraction of what they are owed because tracking is manual.
Broker Invoice Errors
Broker invoices include duty charges and fees that are rarely audited against the shipment record. Overbilling passes through on trust.
Tariff Change Exposure
Tariff schedules change with trade policy. Static HS libraries mean duty errors each time a schedule update takes effect.
No Unified Trade Spend View
Duty payments, broker fees, and drawback recoveries sit in separate systems. Finance has no consolidated view of trade compliance cost by lane.
From HS Classification to Drawback Recovery, Fully Automated
Freehand's AI Teams run trade compliance continuously, from HS classification through drawback recovery, so no entitlement expires unclaimed.
Automated HS Classification
The HS Classification Agent assigns codes based on verified product specifications, not pattern-matched descriptions. Classification is checked against the current tariff schedule and flagged for review when ambiguity exists.
Duty Calculation and Validation
The Duty Calculation Agent computes duty liability per shipment using the correct HS code, country of origin, and applicable trade agreement. Duty overpayments and calculation errors flagged before payment clears.
FTA Qualification
The FTA Qualification Agent checks country of origin documentation and tariff schedule eligibility for every shipment on qualifying lanes. FTA savings are captured systematically, not selectively.
Live Freight Accruals
The Drawback Recovery Agent tracks import duty payments, matches them to qualifying export events, and prepares drawback claims before the filing window closes. Recovery is systematic, not opportunistic.
Broker Invoice Audit
The Broker Audit Agent validates customs broker invoices against the shipment record, duty calculation, and agreed fee schedule. Overbilling is disputed before payment is approved.
Tariff Monitoring and Alerting
The Tariff Monitoring Agent tracks changes to tariff schedules, trade agreements, and country of origin rules. Affected lanes and products are flagged automatically when a change takes effect.
Pattern-Matched Classification vs. Verified Compliance
The difference between manual trade compliance and AI-driven audit is visible in duty recovery, FTA capture, and customs risk.
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Measurable Outcomes from Week One
Outcomes measured from live deployments across global trade compliance operations.
Every shipment classified against verified specs and the current tariff schedule. Misclassification risk removed.
FTA eligibility captured systematically across qualifying lanes. Savings that were previously missed now accrue on every eligible shipment.
Duty drawback claims are filed before the recovery window closes. Recovery is systematic, not dependent on which analyst remembers to track it.
Broker invoices are audited before payment. Duty overcharges and fee errors are disputed with a complete shipment record as evidence.
Tariff schedule changes are tracked continuously. Affected lanes flagged automatically before shipments are impacted.
Trade compliance spend is visible in one place duty liability, FTA savings, drawback recovery, and broker fees by lane, mode, and trade partner.
Drawback Recovered. FTA Savings Captured.
Real outcomes from enterprises that have deployed Freehand across global trade compliance operations.
One Platform: Classification, Duty, FTA, and Drawback
Every capability needed to run trade compliance from classification through drawback recovery.
Automated HS Classification
HS Classification Agent assigns codes against verified product specs and the current tariff schedule, eliminating misclassification risk at entry.
Duty Calculation and Validation
Duty liability calculated per shipment using the correct HS code, origin, and trade agreement, flagging overpayments before disbursement.
FTA Qualification
FTA Qualification Agent checks origin documentation and eligibility for every shipment, capturing savings across all qualifying trade flows.
Duty Drawback Recovery
Drawback Recovery Agent tracks duty payments and matches qualifying export events, preparing claims before filing windows close.
Broker Invoice Audit
Every customs broker invoice validated against the shipment record, duty calculation, and fee schedule, with overbilling disputed automatically.
Compliance Screening
Compliance Screening Agent checks counterparty and denied party lists for every shipment, raising flags before goods move.
Tariff Monitoring and Alerting
Tariff Monitoring Agent tracks tariff and trade agreement changes, flagging affected lanes and products automatically.
Trade Spend Intelligence
Every trade compliance event classified by duty type, lane, and origin, giving Finance a consolidated liability view.
Every Industry. Every Mode. One Platform.
Deployed across industries where trade compliance risk, duty recovery, and FTA eligibility are highest.
Industrial Manufacturing
High cross-border freight volume, complex HS classification, tariff exposure across global supply chains
OEM
Electronics and OEM parts shipping, complex accessorials, JIT delivery windows
Retail
Regulated goods classification, strict import and export compliance, customs documentation requirements
Global Trade
Multi-currency, cross-border compliance, ocean and air freight complexity
CPG and FMCG
High cross-border volume, country of origin complexity, FTA qualification across multiple trade lanes
Chemical Manufacturing
Hazmat billing disputes, specialized contract terms, and regulatory documentation
Life Sciences & Pharmaceutical
Regulated product classification, FTA documentation, strict customs audit requirements
Food and Beverage
Agricultural tariff classification, country of origin rules, phytosanitary compliance documentation
Healthcare
Medical device classification, import licensing, regulated goods compliance screening
Logistics & 3PL
Multi-client trade compliance, broker management, duty calculation across customer freight profiles
Ocean FCL/LCL
Import duty calculation, B/L classification, FTA qualification, broker audit
Air Freight
Time-definite import classification, duty calculation, customs clearance compliance
Parcel and E-Commerce
De minimis threshold classification, low-value shipment duty exemption, e-commerce import compliance
Intermodal
Multi-leg origin documentation, tariff schedule validation, customs compliance
LTL / FTL
Cross-border ground freight classification, duty calculation, broker audit
Multi-Modal
Cross-mode trade compliance classification, duty, FTA, and drawback in one platform
Meet the Agents Running Your Trade Compliance Cycle
Trade compliance spans classification, duty calculation, FTA qualification, and drawback recovery. Freehand runs all four with dedicated agents.
HS Classification Agent
Assigns codes against verified product specs and the current tariff schedule, not pattern matching.
Duty Calculation Agent
Computes duty liability per shipment and flags overpayments before duty is disbursed.
FTA Qualification Agent
Checks origin documentation and eligibility on every shipment across qualifying lanes.
Drawback Recovery Agent
Tracks every duty payment against export events and files claims before windows close.
Powered by the Freehand Context Graph
Freehand's Context Graph unifies product specs, HS libraries, tariff schedules, and trade agreements into one verified semantic layer.
The platform is built on the Freehand Logistics Language Model, a domain-specific LLM trained on trade compliance patterns, tariff schedule structures, and customs audit workflows across ocean, air, parcel, and ground cross-border freight. It understands how trade compliance works HS chapter by chapter, trade agreement by agreement.
- Every HS classification decision is grounded in verified product specifications and the current tariff schedule, not a static code library last updated at implementation.
- Every duty calculation is traceable HS code, country of origin, applicable trade agreement, duty rate applied, and payment record in one queryable audit trail.
- Every FTA qualification and drawback claim is traceable — origin documentation, qualifying export event, filing date, and recovery amount — in the same audit trail.
Questions We Hear from Trade and Supply Chain Compliance Leaders
Straight answers to what teams ask before deploying AI-driven trade compliance.
Trade compliance software automates HS classification, duty calculation, FTA qualification, duty drawback recovery, and broker invoice audit for cross-border shipments. Freehand's AI Teams run these continuously, catching errors before customs does and recovering entitlements before filing windows close.
Freehand's HS Classification Agent assigns codes against verified product specifications and the current tariff schedule, not pattern-matched descriptions. When classification is ambiguous, the agent flags it for expert review instead of defaulting to the nearest historical code.
Freehand's Drawback Recovery Agent tracks every import duty payment and matches it to qualifying export events automatically. When a qualifying pair is identified, the agent prepares and files the claim before the recovery window closes, systematic across the full entitlement base.
The FTA Qualification Agent checks country of origin documentation and tariff schedule eligibility for every shipment on qualifying lanes, not just those flagged for review. FTA savings are captured on every eligible shipment. The qualification record is maintained per shipment for customs audit purposes.
Yes. Freehand's Broker Audit Agent validates every broker invoice against the shipment record, duty calculation, and agreed fee schedule. Duty overcharges, classification fee errors, and disbursement discrepancies are flagged and disputed before payment is approved. Full audit trail maintained per invoice.
Freehand's Tariff Monitoring Agent tracks tariff schedule updates, trade agreement changes, and country of origin rule modifications continuously. When a change takes effect, affected lanes and products are flagged automatically so procurement and logistics teams can respond before shipments are affected.
Freehand connects to SAP GTS, Oracle GTM, and major customs management platforms. On the ERP side, native connectors cover SAP, Oracle Cloud ERP, Oracle JDE, and NetSuite. Trade compliance data flows into Finance without manual export or system reconciliation.
Freehand holds SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, GDPR, and CSA STAR certifications. Role-based access controls and complete audit trails are built into every trade compliance workflow.
See What Freehand Recovers from Cross-Border.
HS misclassification, missed FTA savings, and unclaimed drawback compound on every cross-border lane. Freehand's AI Teams classify every shipment, capture every enment, and audit every broker invoice.
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